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Who we are

Our website address is

What personal data we collect

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Shopping and Purchases

In order to process your purchase & have the goods delivered to you, the website requires data such as Name, Billing address, Shipping Address & your payment card details.

Contact forms

If you submit the contact form on our website, we will receive your details via email and we will store your details for as long as deemed necessary in order to deal with your request.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

How we use your information

When you place an order with us we collect certain information that is required to allow us to process your transaction. This includes your persona; details and details of your addresses. We will use this information to process your transaction & despatch your order. We may, at times, ask for other details, for example, your preferences, age or any special dates such as birthday/anniversary. These details will be used for profiling and marketing purposes only. Providing us with this sort of information is entirely voluntary. You can choose to sign up for our newsletter and to receive other marketing communication from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, sms, mms and telephone. Occasionally we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. For quality control & training purposes, we may monitor or record your communication with us. We will keep your information for as long as is reasonably necessary for these purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Notification of changes

Bihanai reserves the right to change this privacy statement without notice. It is the responsibility of users to check this privacy statement regularly.

 This policy will be documented in the footer of each page of the Website, where you may access it at any time.

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